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Clear, human-readable policies for riders, families, and partners.
Divine Status (“Divine Status,” “we,” “our,” or “us”) operates the Divine Status website located at https://www.divinestatus.com (the “Site”) and the Divine Status Driver mobile application (the “App”).
This Privacy Policy explains how Divine Status collects, accesses, uses, stores, and discloses information when individuals use our Site, App, transportation services, or related services.
By using the Site or App, you acknowledge the collection and use of information as described in this Privacy Policy.
Divine Status may collect information necessary to provide and operate our transportation services, Site, and App.
Information collected may include, but is not limited to:
Name
Phone number
Email address
Account information
Driver or employee account information
Transportation and trip-related information
Pickup and drop-off information
Device and application information
Location data
Payment information when applicable
Payment information may be processed through third-party payment processing providers. Divine Status does not use personal information for purposes unrelated to providing, maintaining, securing, or improving our services except as otherwise disclosed in this Privacy Policy.
The Divine Status Driver App accesses and may collect location data from a driver's mobile device in order to provide the core transportation and driver-management functionality of the App.
Location information may include precise or approximate device location, depending on the permissions granted by the user and the device being used.
Divine Status Driver uses location data to enable features including:
Displaying a driver's current location to authorized Divine Status personnel
Coordinating and dispatching assigned transportation services
Monitoring the progress and status of assigned transports
Assisting with pickup and drop-off coordination
Verifying transportation activity and trip progress
Supporting driver and passenger safety
Supporting operational and route coordination
Providing location-related functionality necessary to operate Divine Status transportation services
Divine Status Driver may collect or access location data even when the App is running in the background or is not actively being used when this functionality is necessary to support active driver, dispatch, transportation, and trip-monitoring features.
Background location allows Divine Status to maintain appropriate trip and driver location information during transportation operations even when a driver temporarily navigates away from the App or the App is not displayed on the device screen.
Location information is used only for legitimate Divine Status transportation, dispatch, safety, operational, and service-related purposes.
Divine Status does not sell location data and does not use location data for advertising or targeted marketing purposes.
Users may control location permissions through their mobile device settings. Disabling required location permissions may prevent certain features of the Divine Status Driver App from functioning properly.
When you access the Site or App, certain technical information may be collected automatically.
This information may include, but is not limited to:
Internet Protocol (“IP”) address
Device type
Operating system
Browser type and version
App version
Pages or features accessed
Date and time of access
Time spent using features or pages
Diagnostic, crash, and performance information
Other technical information used to operate, secure, troubleshoot, and improve our services
Information collected by Divine Status may be used to:
Provide and manage transportation services
Operate the Divine Status Driver App
Manage driver assignments and transports
Coordinate pickups and drop-offs
Provide dispatch and operational support
Communicate with users, clients, drivers, and authorized personnel
Maintain account security
Process transactions when applicable
Troubleshoot technical problems
Improve the Site, App, and Divine Status services
Comply with applicable legal and regulatory requirements
Protect Divine Status, its users, clients, passengers, drivers, and property
Divine Status does not sell personal information or location information.
Information may be disclosed to authorized Divine Status personnel and service providers when reasonably necessary to operate our Site, App, transportation services, technology infrastructure, communications, mapping/location functionality, payment processing, or other business operations.
Service providers receiving information on behalf of Divine Status are permitted to use that information only as necessary to provide their applicable services and are expected to appropriately protect the information.
Information may also be disclosed when required by law, regulation, court order, governmental request, or when reasonably necessary to protect the safety, security, rights, or property of Divine Status, its users, passengers, drivers, or others.
Divine Status takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Divine Status retains information for as long as reasonably necessary to provide our services, maintain business and transportation records, comply with legal or regulatory obligations, resolve disputes, maintain security, and enforce applicable agreements and policies.
Information that is no longer reasonably required may be deleted, anonymized, or retained as required by applicable law.
Users of the Divine Status Driver App can manage location permissions using their mobile device settings.
Depending on the operating system and device, users may be able to select options such as approximate location, precise location, location while using the App, or background location.
Certain Divine Status Driver features require location information to perform their intended transportation and dispatch functions. Restricting or disabling location access may therefore limit or prevent certain App features from working.
The Site and App may use third-party technology providers to support services such as hosting, mapping, location services, communications, analytics, error reporting, and payment processing.
These providers may process limited information necessary to perform services on behalf of Divine Status and may maintain their own privacy and security policies.
Divine Status may update this Privacy Policy periodically to reflect changes to our Site, App, services, technology, legal requirements, or information practices.
When this Privacy Policy is updated, the revised Last Updated date will appear at the top of this page.
Questions or concerns regarding this Privacy Policy or Divine Status's privacy practices may be submitted through the contact information provided on: